📞 Contact Us

We're here to help.

Real Australians, based in Sydney, Melbourne, and Brisbane — ready to assist you 7 days a week.

📞

Phone Support

1300 UCBANK
(1300 822 265)

Mon-Fri: 8am - 8pm AEST
Sat-Sun: 9am - 5pm AEST
Public Holidays: 10am - 4pm

✉️

Email

support@unitedcreditbank.com.au

General enquiries answered within 24 business hours. For urgent matters, please call us instead.

💬

Live Chat

Chat with an agent now

Available 8am - 10pm AEST daily. Tap the chat icon in the bottom right corner when logged in.

📝 Send us a Message

We'd love to hear from you.

Have a question, feedback, or complaint? Fill in the form and our team will get back to you within 24 business hours.

🏢 Head Office

📍
United Credit Bank Tower
1 Martin Place
Sydney NSW 2000
Australia

🚨 Emergency Contact

🚨
Lost or Stolen Card?

Call our 24/7 emergency line immediately.

1800 822 265
24 hours • 7 days a week • Free call within Australia
🇦🇺 Overseas Emergency
+61 2 8000 0000
Reverse charges accepted

🏦 Our Branch Network

58 branches across Australia. Major locations include:

📍 Sydney CBD (HQ)
📍 Sydney Bondi
📍 Sydney Parramatta
📍 Melbourne CBD
📍 Melbourne Docklands
📍 Brisbane CBD
📍 Gold Coast
📍 Adelaide CBD
📍 Perth CBD
📍 Hobart CBD
📍 Darwin CBD
📍 Canberra CBD